Returns & Exchanges

At FUL, we want you to be completely satisfied with your beauty experience. If a product isn't the right fit for your routine, we offer a 30-day window for returns on unopened and gently used items.

1

Initiate Your Request

Log into your account or use our returns portal to submit a request with your order number and the reason for return.

2

Prepare the Package

Carefully pack the items in their original packaging to ensure they remain protected during transit back to our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing